Kym Hughes FGA, FGAA, Dip DT, Dip AppGemVal, GIA AJP, IMJVA
Artificial intelligence can analyse an image in seconds. But a professional valuation requires something a photograph alone cannot provide: evidence.
Artificial intelligence can do remarkable things with an image. It can recognise objects, describe what it sees, search enormous amounts of information and even suggest what an item might be worth.
So, if you can photograph a piece of jewellery or a luxury watch and upload the image to an AI-powered service, why would you still need a professional valuer?
The answer lies in the difference between what an image appears to show and what can actually be established.
A photograph can show an item. It cannot examine it.
A photograph may show a diamond ring. It cannot reliably establish whether the diamond is natural or laboratory-grown, whether it has been treated, its accurate colour or clarity grade, or whether damage or alterations are present.
It may show a gold bracelet. It cannot confirm the metal purity, accurately establish its weight, examine its construction or identify repairs and alterations that may affect its value.
And while a photograph may show a luxury watch that appears entirely convincing, appearance alone cannot establish authenticity, originality or condition. Model and serial numbers, replacement or modified components, service history and other details can all have a significant bearing on value.
These are not minor details.
They form part of the evidence upon which a professional valuation is built.
A valuation is more than a number
One of the misconceptions surrounding AI valuation is that valuing jewellery simply means finding a price.
It doesn't.
Before a professional valuer considers value, the item itself must first be understood.
That will involve physical examination, measurement, microscopy, gemmological testing, examination of hallmarks and construction, assessment of condition and, where necessary, may even require advanced testing or specialist expertise.
Only once sufficient evidence has been gathered can appropriate market research and valuation analysis begin.
This is why a professional valuation does not start with the question:
“What is it worth?”
It starts with:
“What exactly am I looking at?”
So where does AI fit?
Artificial intelligence should not be dismissed. Used responsibly, it has considerable potential to assist professional valuers.
It can help with research, organise information, analyse data and improve efficiency. As these technologies continue to develop, they are likely to become increasingly useful professional tools.
But there is an important distinction:
AI can process information. A professional valuer must determine whether that information deserves to be trusted.
If the information supplied to an AI system is incomplete, inaccurate or based only on what can be seen in a photograph, technology cannot independently establish the physical facts that are missing.
A photograph cannot replace examination.
And an algorithm cannot take professional responsibility for an assumption it was never capable of testing.
Professional judgement still matters
A credible valuation is not defined simply by an impressive-looking report or a monetary figure.
It is defined by the professional process behind it.
Professional valuers bring together examination, testing, specialist knowledge, market research and experience to reach an evidence-based opinion appropriate to the purpose of the valuation.
Technology may make parts of that process faster and more efficient.
But when a valuation is being relied upon for insurance, probate, family division, sale or another important purpose, there is a more important question than simply:
“What number did the computer produce?”
The question should be:
Who examined the item, considered the evidence, exercised professional judgement and is prepared to stand behind the opinion?
AI can assist and support a professional valuer.
It cannot replace one.
Need a professional valuation?
A JVA Registered Valuer® has the specialist training and expertise required to examine your jewellery or watch and provide an independent professional valuation appropriate to its intended purpose.
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